777 jaya Privacy Policy
When you use 777 jaya, your personal information is held with us. In this policy, we clearly explain — what information is collected, why it is collected, and how it is kept secure.
Introduction and Scope
777 jaya ("we", "our", "platform") takes your privacy seriously. This Privacy Policy ("Policy") applies to the handling of personal information of users of our website, mobile application, and all related services.
Before reading this Policy, please keep in mind — all services of 777 jaya are only for individuals aged 21 or above. At the time of registration, you confirm this age requirement, and we reserve the right to verify that information.
Reading our Terms and Conditions together with this Privacy Policy will give you the full picture of your relationship with 777 jaya. The two documents complement each other and compliance with both is mandatory.
What Information Is Collected
777 jaya collects your information in several ways. Based on the type of information, these are divided into three categories:
2.1 Information You Provide Directly
What you provide yourself includes:
- Full name, mobile number, email address, and date of birth given at the time of registration
- National ID card or passport details for identity verification
- bKash, Nagad, Rocket, or Upay number for payments
- Content of conversations with the support team
- Any information given when participating in competitions or promotions
2.2 Automatically Collected Information
What is automatically collected while you use the site:
- IP address and device identifier information
- Browser type, language settings, and operating system
- Log data about which pages you visited and for how long, and where you clicked
- Session data collected through cookies and similar tracking technologies
- Device type and app version in the case of mobile app usage
2.3 Information Received from Third Parties
For identity verification and fraud prevention, we work with trusted third parties in certain cases. This includes payment verification agencies and identity verification services. They share with us only the information that is directly needed to provide the service.
| Type of Information | Source | Purpose of Collection |
|---|---|---|
| Name and Contact Information | Registration Form | Account Creation and Management |
| Payment Mobile Number | Deposit / Withdrawal Form | Processing Financial Transactions |
| Identity Document Details | KYC Verification Process | Age Verification and Fraud Prevention |
| IP Address and Device Information | Automated Log System | Security and Access Verification |
| Gaming History and Betting Information | Platform Activity | VIP Program and Responsible Gaming Monitoring |
Purpose of Using Information
777 jaya uses your information only for specific and legitimate purposes. Below we explain those purposes in detail:
3.1 Providing and Managing Services
We use your information to create and manage your account, verify your age, process login requests, and store your gaming history and balance. This is essential for the core functionality of the service.
3.2 Processing Financial Transactions
Your payment information is used to process deposits and withdrawals through bKash, Nagad, Rocket, and Upay. Ensuring the accuracy of information is important for the minimum ৳300 deposit and ৳800 withdrawal.
3.3 Security and Fraud Prevention
We analyse information through both automated and manual methods to identify multiple accounts belonging to the same person, monitor suspicious transactions, and prevent access by minors.
3.4 Customer Support
Your account information is used when providing 24/7 support through live chat and email, so that your issues can be resolved quickly and accurately.
3.5 Responsible Gaming Monitoring
We analyse gaming patterns to identify risky behaviour early. Under the Responsible Gaming programme, we may contact you or impose limits on your account if needed. This is done for the protection of the user.
3.6 Promotional Communications
If you give your consent, we may inform you about new offers, bonuses, and competitions via SMS or email. You have the right to withdraw this consent at any time.
Data Storage and Security
777 jaya follows multiple technical and procedural measures to protect your information.
4.1 Encryption and Storage
SSL technology is used on our platform, so all information travelling from the browser to the server remains encrypted. Stored data is also protected with encryption. Passwords are never stored directly — only a hashed version is kept.
4.2 Access Control
Only those staff members who need your information for their work can access it. All access is recorded and monitored. Attempts at unauthorised access are detected through an automated alert system.
4.3 Data Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, information related to financial transactions must be retained for a specified period as required by applicable law. Once the defined period ends, the information is securely deleted.
Sharing Information with Third Parties
777 jaya never sells your personal information or transfers it to third parties for advertising purposes. However, for operational reasons, information may be shared in certain specific situations:
5.1 Service Provider Partners
We work with trusted third parties for tasks such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and game software supply. Only the minimum amount of information needed to carry out the task is shared with them. They may not use the information for any other purpose.
5.2 Legal Obligations
We may be required to disclose information in response to a court order or a valid request from an appropriate legal authority. In such cases, we will provide only the specific information directed.
5.3 Corporate Changes
In the event of a business merger or acquisition, your information may be transferred to the new entity. If such a change occurs, we will notify you in advance and the new entity will also be required to comply with this Privacy Policy.
5.4 Consent-Based Sharing
For any sharing of information beyond the cases mentioned above, we will first obtain your explicit consent.
Cookies and Tracking Technologies
Cookies are used on the 777 jaya website. Cookies are small text files stored in your browser that help improve your browsing experience.
6.1 Essential Cookies
The website cannot function properly without these cookies. Maintaining login sessions, ensuring access to secure areas, and saving form data are the functions of this category of cookies.
6.2 Functionality Cookies
These cookies are used to remember your language preference, the last game you played, and your account settings, so that each time you log in you return to a familiar environment.
6.3 Analytics Cookies
Analytics cookies are used to understand which pages are used most, where errors occur, and the overall quality of the service. This information is aggregated and not personally identifiable.
6.4 Cookie Controls
You can delete cookies or block new ones at any time from your browser settings. However, if essential cookies are disabled, some features of the website may not work properly.
Your Data Rights
You have certain fundamental rights over your own information, which 777 jaya respects and upholds:
Right to Access
You can request to see what information we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete information.
Right to Erasure
Under certain conditions, you can request that your information be deleted.
Right to Restrict Processing
You can ask for the use of your information to be stopped for specific purposes.
Right to Data Portability
You can request to receive your information in a structured, machine-readable format.
Right to Object
You can object to promotional communications or automated decision-making.
To exercise any of the above rights, contact our support team via live chat or email. We provide assistance in both Bengali and English. We will respond within a reasonable time after receiving the request. For requests to delete information, we will clearly inform you if certain data must be retained for a specified period due to legal obligations.
Protection of Minors' Information
All services of 777 jaya are strictly restricted to individuals aged 21 or above. We do not knowingly collect information from any minor.
At the time of registration, the user must declare that they are aged 21 or above. If it is later found that a user provided false information about their age, their account will be immediately suspended and the collected information will be deleted.
If you know that a minor has registered on our platform, please notify our support team immediately.
Policy Changes and Updates
777 jaya may update this privacy policy from time to time due to business changes, technical developments, or legal requirements.
9.1 Notice of Changes
For significant changes, we will notify you by SMS or email to your registered mobile number. Minor changes will only be communicated by publishing them on the website.
9.2 Use After Updates
If you continue using the platform after a policy change, you will be considered to have accepted the new policy. If you do not agree with the updated policy, you may contact us to close your account.
Contact & Complaints
If you have any questions, comments, or complaints about this privacy policy, please get in touch with us. We are always ready to respond.
Support & Contact
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Live Chat
24/7 live chat support — available in both Bengali and English. Log in to the platform and start a chat at any time.
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Email
[email protected] — you can email us for any privacy-related requests.
To learn more about us, read our About Us page, which details 777 jaya's goals and values. For general queries, check the Frequently Asked Questions page — many common questions are already answered there.